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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Dress is beautiful. The 52-54 obtyag. Writing in a review that fringe should be fixed, but I do not wear.
Dress like it. Thanks to the store. The OG104, FROM 89, took L, height 164 all fit. Complete took the tape and gloves. Recommend product and seller.
Beautiful dress! For the money even find! Very satisfied with the quality, and rightly so, that took M 48-50, the hips and waist and back loose (armhole underarms bristling, will alter). My options: OG 102 cm, 80 cm, ABOUT 110 cm. Shipping in Yaroslavl Region 2 weeks. Thank you and good sales!
Shipping 21 day. Cool dress. L fit on ог-108, от-90, об-107 weight 84. I loved it! Does not stick, no smell, seams in place… I happy!
The dress is very beautiful, quality sewn looks expensive. The Russia came in three weeks. But!!! Within the grid, which stretches well, and you can easily take a 1, or 2 sizes smaller. Took the 48-50 XL, it was too big, making the darts in the chest, but the hips still free. However, the bag does not look it, fully satisfied with the dress, recommend, only pay attention to the size.
12.01 ordered-received 15.01. Mo. Super. Ordered M 46-48 svobodnenko. Height 178 ruffles knee. Very good quality dress. The Village as a glove. Advise
All OK, rear frowns on back, have to take in, take size M 48,
Order 12.11, received 28.11. Sitting cool, though I and the 5 month, stretch well. All sewn good zipper hidden, good work. Advise
Nice dress, his wife like, size fit perfectly; Delivery fast track. stores Thank you the prosperity of their business.
Board monitors, it quickly. Size chart corresponds to. Quality is good, do not crooked and do not stick out. Everything in the picture. Lining evenly along the length of the dress. In size, but a little puffs up the back of the waist. Growth 153 cm dress below the knee.
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