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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Backpack is smooth. liked! thank you store! delivery to home!
Went dolgovato but it's safe. I like the quality is very compact and roomy!!!
Very fast shipping, 3 weeks to Romania. item as described. no smell, very good built.
Cool bag I am delighted!!! fast delivery, but there were problems with my phone number and transport company could not contact me but contacted store for that special thank you to him!! I will order more!!)) all 5 stars
Good. the top handle is already came off after a week
Perfect, the color a poco different and falta some LENTEJUELAS But This nicely By the Price
Very good! thanks store for beautiful backpack. beautiful bag. I took my daughter to wear clothes for dancing, book in English. very high quality, not smelly. very satisfied. want to order a couple more on gifts
Ordered 31.03 came 12.04. Courier brought directly into the hands. cool backpack.
Very cool backpacks! delivery fast, courier
Duzhe dyakuyu delivery duzhe Shvydko) dyakuyu you will zamovlyati shte! yakіst for takі groshі!
Order 04.04.-24.04.17! backpack superovy, without defects! I recommend.
Backpack came in exactly two weeks. parcel tracking. courier to the address. Snake whole. looks great. did not crumble. the straps are adjustable. inside a large pocket there is a pocket for the valuable things)
Love the backpack! It came mega fast), all zippers work. small, pretty nice and shiny! thank you store!
Backpack just unusual!!!... Order, you will not regret. very fast delivery, to the apartment. rebenok delighted! thank you!
All superbly!!! delivery time!! the Russian letters at a rate reach :)))) bag came 8 days. Shipping sdek. I brought straight to work :) backpack itself is very pretty sturdy, nice :)
Just super! came quickly, Shipping to Moscow 2 weeks courier home. will order in other colors, thank you!
03.02.17 issued an order 17.02.17 backpack arrived in the mail. come without marriage and without foreign smell, looks exactly like the photo from the store.
Super! backpack came very quickly! ordered two, the order three days later, and he came before. great backpack for the money! the smell is, but hung night on the balcony weathered)) accessories yellow-pay attention when ordering. I do not mind it), inside one compartment and a small pocket. on the sides also pockets, but the phone I would not dare to put. and the iPhone 7 does not fit there and 6 way too. so, For something minor. purchase satisfied)) waiting for our second backpack) thanks store! I recommend!)
Came less less than 3 weeks. courier delivery. I thought lightning silver color but they are gold. overall not bad
Excellent. just perfect. the Shipping can not be More fast, the quality good, beautiful bag. favorite store!
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