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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very beautiful, pearls oval. I enjoyed it. delivery fast. packaged in a velvet pouch plus a napkin to wipe.
Earrings are beautiful, large pearls zipper works. the store sent fast packaged well. The gift cloth and velvet brown bag. I recommend the seller and earrings! *****
All consistent with the description. the quality is good. ordered from another vendor, but more expensive differences are not noticed with only there was a box. the track is monitored. delivery of less than a month. ordered in podarok.
Very cute. this is the second, the first was black. the store and the goods recommend
Lindo brinco!! rápido chegou, new embalado. muito fiquei funny!!
Delivery about 2 weeks in Ukraine. excellent quality and packaging
Thank you pearl earrings come in a good condition and very fast). excellent packaging, in addition to suede handbag carefully packed the store)) seemed weak locks, and i file a little углубила hook. everything is fine, Earrings elegant, elegant, I liked. thank you all people who took part in the execution of my order. I recommend 5 *
Pretty light picked up to the beads and the ring recommend store
Earrings are very nice, made carefully. came complete with cover and barhotkoy. look great. for me size is fine, more and did not want. the store and the goods recommend
Great earrings, very nice. I recommend!!! :-) :-) :-) :-) :-)
Thank you so much! unbelievable for such little money, such a beautiful gifts. for some inconvenience, which are connected was with the mail, sent me a ring as a gift. just a fairy tale! thank you very much
Very beautiful earrings!!! very happy!!! natural pearls 925 silver. I ordered 31.03.2017, I received 12.05.2017. the post office had problems in the sorting center, and so would get 29.04.2017, as the track number to track and came that the parcel arrived in the sorting center 28.04.2017. I recommend store!!!
Earrings come quickly, with tracking. kachestvo horoshee. ideally suited for my necklace natural pearls. on earrings sample is 925, very large, that spoil the product. it is evident, I put a photo. only it took off 1 *.
Earrings match the price. gently inserted stones. Clasp incomprehensible and weak. pearls naturalnye. very decent earrings. I recommend.
Earrings on a style not mine. but the stones shine the pearls are very beautiful, graphite gray. one earring lock fastens hard. all as in the description. responsive store
Seemingly good quality, gave rub in the gift, the sample is
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